Checks real availability
Fellix reads your connected calendar before offering a time, so it never proposes a slot that is already taken.
Appointments
Let the conversation book the appointment
Connect Google Calendar, Outlook, or Calendly and the AI checks real availability, offers times that actually work, and books or confirms without anyone switching tools.
Connect your web chat & social account in under 3 minutes.
What it does
Booking that happens inside the chat
No link to a scheduling page and no back and forth about times. The AI reads your availability and settles it in the conversation the customer already started.
Books or asks for approval
Depending on how you configure it, the AI either confirms the appointment outright or holds it for someone to approve.
Confirms on the customer’s channel
The confirmation arrives where the conversation happened, on WhatsApp, Instagram, Messenger, or web chat.
In the product
Every reserved slot in one view
The Appointments section shows what has been booked across every channel, so the calendar and the conversation never disagree.
Google, Outlook, or Calendly
Connect whichever you already run through Integrations. No migration and no second calendar to maintain.
Reserved slots visible in Fellix
Bookings made in conversation appear in the dashboard, so your team sees them without opening the calendar app.
Tied to the customer record
An appointment belongs to a contact, so past and upcoming bookings sit with the rest of their history.
Where it pays off
From five messages to a confirmed slot
P / 1
Agreeing a time takes five messages and still gets double booked.
The AI reads live availability and offers only slots that are genuinely free, so the first suggestion is usually the one that sticks.
P / 2
Customers get sent to a booking link and never come back.
The booking happens inside the conversation they already started, without a redirect or a second tool to learn.
P / 3
Nobody can see today’s bookings without opening the calendar.
Reserved slots appear in the Fellix dashboard beside the conversations that produced them.
Stack comparison
Scheduling today vs. with Fellix
Where it happensStatus quoA link out to a separate booking page.FellixInside the conversation the customer already started.
Double bookingsStatus quoA risk whenever two people are arranging at once.FellixPrevented by reading the connected calendar first.
ApprovalStatus quoManual, or skipped entirely.FellixConfigurable: book outright or hold for approval.
VisibilityStatus quoOnly in whoever’s calendar took the booking.FellixReserved slots visible in the Fellix dashboard.
Customer contextStatus quoThe booking is disconnected from the enquiry.FellixAttached to the contact record with their history.
Knowledge updatesStatus quoRe-train manually, often through a vendor.FellixAdd a document or edit a field yourself; changes apply immediately.
Integrations
Connect Fellix to the tools your data already lives in
Fellix reads and writes to your CRM, storefront, calendar and helpdesk — so every conversation starts with real customer context, and every outcome lands back in the stack your team already works in.
Built to work together